Information We Collect
We collect information you choose to provide, such as your name, email address, mobile number, early access details, account details, profile content, preferences, messages, reports, and support requests.
If you sign up to be a VOLT ambassador, we collect your first name, mobile number, and Instagram username. We use them to run your ambassador account, review ambassador activity, and contact you about the ambassador program. Your first name shows on your public VOLT referral page. Signing up does not add you to the waitlist. Only authorized VOLT staff can view your mobile number and Instagram username.
We may also collect basic technical information, such as device type, browser type, IP address, log data, cookie data, and usage activity on our website or app.
When you participate in a VOLT question campaign, we may collect the question and answer, campaign and placement identifiers, waitlist status, and related website activity. We use analytics providers, including Mixpanel, to understand campaign performance. We do not send your mobile number to campaign analytics.
How We Use Information
We use information to:
- Provide, maintain, and improve VOLT.
- Build safer, more relevant introductions and conversations.
- Respond to support requests and early access signups.
- Operate question campaigns and measure waitlist conversion.
- Send product updates, service notices, and security messages.
- Detect abuse, protect users, and enforce our terms.
- Comply with legal obligations.
How We Share Information
We do not sell personal information. We may share information with service providers who help us operate VOLT, when required by law, to protect safety or rights, as part of a business transaction, or with your consent.
No mobile information will be sold, shared, rented, released, or traded to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party, except the messaging providers that deliver the messages on our behalf. We do not send your mobile number to campaign analytics.
Text Messages
If you join the VOLT waitlist and agree to receive texts, we send recurring automated marketing messages about the VOLT launch and early access, including a launch notification around November 13, 2026. Message frequency varies, at about one to four messages per month. Message and data rates may apply for messages sent to you from us and to us from you.
Agreeing to receive waitlist texts is optional. It is not a condition of using VOLT or of any purchase. Reply STOP to any message to unsubscribe at any time, or reply HELP for assistance. You can also contact us at hello@voltdating.com. Our Terms of Service describe the messaging program in full.
If you use a VOLT event guest invite, you provide your name and mobile number for the guest list and check-in. You can separately choose to receive up to three automated texts about that event's details and check-in. This choice is optional. We record the date, method, and wording of your choice. We do not use this event choice to send launch marketing texts. An ambassador can see the guest's name and the last four phone digits; the full guest list is limited to the event owner.
Ambassadors who select the signup consent box receive one welcome text and may receive recurring automated texts about the ambassador program. Message frequency varies, at about one to four messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for help. This consent does not enroll you in waitlist marketing texts.
Your Choices
You can ask to access, update, or delete your information by contacting us. You can also opt out of non-essential email by using the unsubscribe link, opt out of text messages by replying STOP, reply HELP to any text for assistance, or contact us directly.
Data Retention
We keep information for as long as needed to provide VOLT, meet legal obligations, resolve disputes, protect users, and maintain security. When information is no longer needed, we delete or de-identify it.
Security
We use reasonable safeguards to protect information. No online service is perfect, so please use care when sharing personal details.
Age Requirement
VOLT is intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18.
Changes
We may update this policy as VOLT changes. The updated version will be posted on this page with a new date.
Contact
Questions about privacy can be sent to hello@voltdating.com.